We bring common sense (an elusive commodity in today’s market) along with Engineering fundamentals, a penchant for facts and data, and an extensive background in moving organizations and people, to deliver results.
We use proven tools that emphasize the delivery of value to the customer, overlaid with a facilitated process that enables the individuals to model working as a team. The leave-behind is the environment: the process design, the technology infrastructure, the readily available performance data, the performance goals and incentives, clear boundaries of what this group of people – this team – is and is not responsible for.
To be clear, just getting people come together and to sing “kumbaya” is not going to make them a better team. It’s not sustainable. It doesn’t stick because the work environment hasn't changed. The same old incentives, policies, and crappy processes are in place, resulting in the same poor interpersonal behaviors, and the same performance issues. They continue to behave as a group of individuals satisfying their own needs without regard or plan for the greater good of the company.
We believe that the best results are achieved through a facilitative approach - helping the people that do the work every day create the change
We provide the time-tested tools and design principles and an open, facilitated environment to guide their analysis and design
We don't presume to know the nuances of their work, hence don't attempt to drop an "Expert" solution on them